Issue Cause Solution
Inconsistent colors after
installing a print cartridge
The sealing tape has not been
removed from the print
cartridge.
Remove the sealing tape from
the print cartridge for the color
that is missing. See
Changing
print cartridges.
Another print cartridge may be
low.
Check the supplies gauge on
the control panel or print a
supplies status page. See
Printer information pages.
Print cartridges may be
improperly installed.
Verify that each print cartridge
is installed properly.
Printed colors do not match
screen colors
Extremely light screen colors
are not being printed.
The software application may
interpret extremely light colors
as white. If so, avoid using
extremely light colors.
Extremely dark screen colors
are being printed in black.
The software application may
interpret extremely dark colors
as black. If so, avoid using
extremely dark colors.
The colors on the computer
screen differ from the printer
output.
In the printer driver’s Color
Control tab, select Screen
Match.
Note
Several factors can influence
your ability to match printed
colors to those on your screen.
These factors include paper,
overhead lighting, software
applications, operating system
palettes, monitors, and video
cards and drivers.
ENWW Color printing problems 177
