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12
Close the jam access door.
To prevent additional paper jams, make sure both sides of the door are closed.
13 Press Go.
Check Area C
Jams that cause a Check Area C message require opening the duplex jam access door. If you are
printing on small paper, the following steps may not clear the jam. See Removing small size paper
from the duplex unit.
1 Open the duplex jam access door on the right side of the printer.
2 Remove the jam.