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IES-1000 Hardware Installation Guide
iv Customer Support
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
Contacting Customer Support
When you contact your customer support representative, have the following information ready:
♦ Model and serial number.
♦ Warranty information.
♦ Date you received your product.
♦ Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
E-MAIL
SUPPORT/SALES
TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
support@zyxel.com.tw
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
sales@zyxel.com.tw
+886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park, Hsinchu,
300 Taiwan
support@zyxel.com +1-714-632-0882
800-255-4101
www.zyxel.com NORTH
AMERICA
sales@zyxel.com
+1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk +45-3955-0700 www.zyxel.dk SCANDINAVIA
sales@zyxel.dk
+45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark
support@zyxel.de +49-2405-6909-0 www.zyxel.de GERMANY
sales@zyxel.de
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany
support@zyxel.com.my +603-795-44-688 www.zyxel.com.my MALAYSIA
sales@zyxel.com.my
+603-795-34-407
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia