
Troubleshooting
198
Program problems
Problem Description & Solution
Internet Explorer
The phone is unable to
connect to the Internet
Check if you have set up and
are connected to an Internet
service provider.
Check if your wireless
connection to your mobile
service provider is switched on
and the signal from the GPRS
network is not obstructed.
Verify with your service
provider that your user name
and password are correct.
Verify with your Internet
service provider that the
network you are trying to
connect is available, or try to
connect it from another PC.
Camera
Images seem smudged Check if the camera lens
protection window is clean.
Contacts
No number is dialled
when you recall a
contact card
Check if a number has been
stored in the contact card.
Re-store the number, if
necessary.