If You Need Service Or Assistance
Continued
2. If you need assistance* . . .
Call Whlrlpool Consumer Assistance Center
telephone number. Dlal free from anywhere ln
the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant
can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
lf you prefer, write to:
Mr. Donald Skinner
Dire&or of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service* . . .
Whirlpool has a nationwide
fulfill the product warranty
and provide after-warranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call our
Consumer Assistance Center telephone number
(see Step 2) or look in your telephone directory
Yellow Pages under:
4. If you need FSP replacement parts’ . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSP
replacement parts will fit right and work right,
because they are made to the same exacting
specifications used to buiM every new Whirlpool
appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
Consumer Assistance Center number in Step 2.
5. If you are not satlsfled wlth how the
problem was solved* . . .
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer or Whirlpool has failed to
resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
l
When requesting assistance, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in order to
better respond to your request.
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