Chapter 8 Troubleshooting
NWA1300-NJ User’s Guide
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The Internet connection is slow or intermittent.
1 There might be a lot of traffic on the network. If the NWA1300-NJ is sending or
receiving a lot of information, try closing some programs that use the Internet,
especially peer-to-peer applications.
2 If you are accessing the Internet wirelessly, check the signal strength. If the signal
strength is low, try moving your computer closer to the NWA1300-NJ if possible,
and look around to see if there are any devices that might be interfering with the
wireless network (for example, microwaves, other wireless networks, and so on).
3 Disconnect and re-connect the Ethernet cable between the NWA1300-NJ and the
PoE switch to turn the NWA1300-NJ off and on.
4 If the problem continues, contact the network administrator or vendor.
8.5 Wireless LAN Troubleshooting
I cannot access the NWA1300-NJ or ping any computer from the WLAN.
1 Make sure the wireless LAN is enabled on the NWA1300-NJ.
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11
compatible and supports the same wireless standard as the NWA1300-NJ.
4 Make sure your computer (with a wireless adapter installed) is within the
transmission range of the NWA1300-NJ.
5 Check that both the NWA1300-NJ and your wireless client are using the same
wireless and wireless security settings.
