13-10 Troubleshooting Chapter 13
CLEAR PAPER JAM
DOC. TOO LONG
ECM RX
ECM TX
LOAD PAPER
MEMORY FULL
—
#003
—
—
—
#037
There is a paper jam.
The document is longer
than 39.4 inches
(1 meter).
The unit is receiving
a fax using Error
Correction Mode (ECM).
The unit is sending a
fax using Error
Correction Mode (ECM).
The multi-purpose tray is
empty.
The unit’s memory is full
because it has received
too many documents, or
a very long or detailed
document.
The unit’s memory is full
because you tried to
send too many pages at
once, or a very long or
detailed document.
Clear the paper jam
(1 p. 13-3), then reload
paper in the multi-purpose
tray (1 p. 2-15).
Use a copier to make a
reduced copy of the
document and then send
the copy.
Receiving with ECM may
take longer than normal
receptions. Turn off ECM if
you need to receive quickly,
or if you know your local
lines are in good condition
(1 ECM RX, p. 14-7).
Sending with ECM may
take longer than normal
transmissions. Turn off
ECM if you need to
transmit quickly, or if you
know your local lines are in
good condition (1 ECM
TX, p. 14-6).
Load paper in the multi-
purpose tray (1 p. 2-15),
then press Stop.
Print any documents you
no longer need to be stored
in memory (1 p. 9-5).
Then start again.
Divide the document and
send each part separately.
To free up space in the
unit’s memory, print, send,
or delete any documents
you no longer need to be
stored in memory
(1 p. 9-4).
Message Error Code Cause Action
