13-20 Troubleshooting Chapter 13
If You Cannot Solve a Problem
If you cannot solve the problem after having referred to the information in this chapter,
contact your local authorized Canon Facsimile Dealer.
Canon’s support personnel are trained in the technical support of Canon’s products and
will be able to help you with your problem.
n
Attempting to repair the unit yourself may void the limited warranty.
c
If the unit makes strange noises, emits smoke or strange smells, unplug it
immediately and contact your local authorized Canon Facsimile Dealer. Do not
attempt to disassemble or repair the unit yourself.
If you need to contact your local authorized Canon Facsimile Dealer directly, make sure
you have the following information:
• Product name
LASER CLASS 1060P
• Serial number
The serial number is on the label located at the back of the unit.
• Place of purchase
• Nature of problem
• Steps you have taken to solve the problem and the results
