LIMITED WARRANTY
Digital Security Controls warrants the original purchaser that for a period of twelve months
from the date of purchase, the product shall be free of defects in materials and workmanship
under normal use. During the warranty period, Digital Security Controls shall, at its option,
repair or replace any defective product upon return of the product to its factory, at no charge
for labour and materials. Any replacement and/or repaired parts are warranted for the remain-
der of the original warranty or ninety (90) days, whichever is longer. The original purchaser
must promptly notify Digital Security Controls in writing that there is defect in material or
workmanship, such written notice to be received in all events prior to expiration of the war-
ranty period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and
the United States, with the exception that Digital Security Controls shall not be responsible
for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of pur-
chase. All authorized distributors and dealers have a warranty program. Anyone returning
goods to Digital Security Controls must first obtain an authorization number. Digital Security
Controls will not accept any shipment whatsoever for which prior authorization has not been
obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does
not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls such as excessive
voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital Security
Controls);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was
designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of the products.
Digital Security Controls liability for failure to repair the product under this warranty after a
reasonable number of attempts will be limited to a replacement of the product, as the exclu-
sive remedy for breach of warranty. Under no circumstances shall Digital Security Controls
be liable for any special, incidental, or consequential damages based upon breach of warranty,
breach of contract, negligence, strict liability, or any other legal theory. Such damages
include, but are not limited to, loss of profits, loss of the product or any associated equipment,
cost of capital, cost of substitute or replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers, and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties,
whether expressed or implied (including all implied warranties of merchantability or fitness
for a particular purpose) and of all other obligations or liabilities on the part of Digital Secu-
rity Controls. Digital Security Controls neither assumes responsibility for nor authorizes any
other person purporting to act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province
of Ontario, Canada.
WARNING: Digital Security Controls recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing, and due to, but not limited to,
criminal tampering or electrical disruption, it is possible for this product to fail to perform as
expected.
Installer’s Lockout
Any products returned to DSC which have the Installer’s Lockout option enabled and exhibit
no other problems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-warranty products which
are returned to its factory according to the following conditions. Anyone returning goods to
Digital Security Controls must first obtain an authorization number. Digital Security Controls
will not accept any shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be repaired and
returned. A set fee which Digital Security Controls has predetermined and which may be
revised from time to time, will be charged for each unit repaired.
Products which Digital Security Controls determines not to be repairable will be replaced by
the nearest equivalent product available at that time. The current market price of the replace-
ment product will be charged for each replacement unit.
WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with system users, it is
your responsibility to bring each item in this warning to the attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are circumstances,
however, involving fire, burglary, or other types of emergencies where it may not provide protec-
tion. Any alarm system of any type may be compromised deliberately or may fail to operate as
expected for a variety of reasons. Some but not all of these reasons may be:
■ Inadequate Installation
A security system must be installed properly in order to provide adequate protection. Every installa-
tion should be evaluated by a security professional to ensure that all access points and areas are cov-
ered. Locks and latches on windows and doors must be secure and operate as intended. Windows,
doors, walls, ceilings and other building materials must be of sufficient strength and construction to
provide the level of protection expected. A reevaluation must be done during and after any construc-
tion activity. An evaluation by the fire and/or police department is highly recommended if this service
is available.
■ Criminal Knowledge
This system contains security features which were known to be effective at the time of manufac-
ture. It is possible for persons with criminal intent to develop techniques which reduce the effec-
tiveness of these features. It is important that a security system be reviewed periodically to ensure
that its features remain effective and that it be updated or replaced if it is found that it does not pro-
vide the protection expected.
■ Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing device, evade detec-
tion by moving through an area of insufficient coverage, disconnect a warning device, or interfere
with or prevent the proper operation of the system.
■ Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices require an ade-
quate power supply for proper operation. If a device operates from batteries, it is possible for the
batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and
installed correctly. If a device operates only by AC power, any interruption, however brief, will
render that device inoperative while it does not have power. Power interruptions of any length are
often accompanied by voltage fluctuations which may damage electronic equipment such as a secu-
rity system. After a power interruption has occurred, immediately conduct a complete system test to
ensure that the system operates as intended.
■ Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of battery life
under normal conditions. The expected battery life is a function of the device environment, usage
and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature
fluctuations may reduce the expected battery life. While each transmitting device has a low battery
monitor which identifies when the batteries need to be replaced, this monitor may fail to operate as
expected. Regular testing and maintenance will keep the system in good operating condition.
■ Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include metal objects
placed on or near the radio path or deliberate jamming or other inadvertent radio signal interfer-
ence.
■ System Users
A user may not be able to operate a panic or emergency switch possibly due to permanent or tempo-
rary physical disability, inability to reach the device in time, or unfamiliarity with the correct oper-
ation. It is important that all system users be trained in the correct operation of the alarm system and
that they know how to respond when the system indicates an alarm.
■ Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a fire for a num-
ber of reasons, some of which follow. The smoke detectors may have been improperly installed or
positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chim-
ney, walls or roofs, or on the other side of closed doors. Smoke detectors may not detect smoke
from fires on another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors
cannot sense all types of fires equally well. Smoke detectors may not provide timely warning of
fires caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping
gas, improper storage of flammable materials, overloaded electrical circuits, children playing with
matches or arson.
Even if the smoke detector operates as intended, there may be circumstances when there is insuffi-
cient warning to allow all occupants to escape in time to avoid injury or death.
■ Motion Detectors
Motion detectors can only detect motion within the designated areas as shown in their respective
installation instructions. They cannot discriminate between intruders and intended occupants. Motion
detectors do not provide volumetric area protection. They have multiple beams of detection and
motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion
which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any
type of tampering whether intentional or unintentional such as masking, painting, or spraying of any
material on the lenses, mirrors, windows or any other part of the detection system will impair its
proper operation.
Passive infrared motion detectors operate by sensing changes in temperature. However their effective-
ness can be reduced when the ambient temperature rises near or above body temperature or if there are
intentional or unintentional sources of heat in or near the detection area. Some of these heat sources
could be heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
■ Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone
sleeping if there is an intervening wall or door. If warning devices are located on a different level of
the residence or premise, then it is less likely that the occupants will be alerted or awakened. Audi-
ble warning devices may be interfered with by other noise sources such as stereos, radios, televi-
sions, air conditioners or other appliances, or passing traffic. Audible warning devices, however
loud, may not be heard by a hearing-impaired person.
■ Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods
of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated
means which may be difficult to detect.
■ Insufficient Time
There may be circumstances when the system will operate as intended, yet the occupants will not be
protected from the emergency due to their inability to respond to the warnings in a timely manner. If
the system is monitored, the response may not occur in time to protect the occupants or their belong-
ings.
■ Component Failure
Although every effort has been made to make this system as reliable as possible, the system may
fail to function as intended due to the failure of a component.
■ Inadequate Testing
Most problems that would prevent an alarm system from operating as intended can be found by reg-
ular testing and maintenance. The complete system should be tested weekly and immediately after a
break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construc-
tion activity inside or outside the premises. The testing should include all sensing devices, keypads,
consoles, alarm indicating devices and any other operational devices that are part of the system.
■ Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An
alarm system also is not a substitute for property owners, renters, or other occupants to act pru-
dently to prevent or minimize the harmful effects of an emergency situation.
WWW.DIYALARMFORUM.COM
