330
350C
8Ć23 TroubleshootingC4699Ć90000
System Errors for the DesignJet 330 and 350C Plotters
The DesignJet 330 and 350C plotters have many failure modes that cause system errors.
Many are due to electrical problems, others electronic, and some mechanical.
To more precisely troubleshoot the system error, you may be able to find out what line of the
firmware code the error appeared, and interpret this line;
1 If possible, print the service configuration plot (see ' page 8Ć50). The last system error,
and the line number of the system error are printed on this plot.
2 See if the line number also appears in the following table. (Make sure that you also know
which firmware revision the plotter is using, since a given line number corresponds to
different lines in different revisions.)
Line Number
ename
Firmware
A.01.00
a
ure
(and most frequent causes)
testmode.c - YĆaxis servo error during bench run.
testmode.c 2499 X/YĆaxis servo error during bench run.
testmode.c 3614 Cartridge continuity:
D Cartridges badly seated.
D Faulty or badly connected trailing cable.
D Dirty carriage flex circuit.
D Faulty carriage.
D Faulty electronics module.
testmode.c 3559 Secondary Fibis test failed:
D Faulty electronics module.
testmode.c 3574 Error in swathĆRAM test:
D Faulty electronics module
testmode.c 3592 Error in cartridgeĆvoltage regulation:
D Faulty or badly connected trailing cable.
D Faulty carriage.
D Faulty electronics module.
testmode.c 3601 Error in A/D convertor test:
D Faulty trailing cable.
D Faulty carriage.
