If You Need Service Or Assistance
Continued
2. If you need assistance*...
Call Whirlpool COOL-LINEO service assistance
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3.
If you need service*...
w
Whirlpool has a nationwide
network of authorized
‘fl
01~ WhirlpoolSM service compa-
SERVICE
noes. Whirlpool service
technicians are trained to
fulfill the product warranty
and provide after-warranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call our
COOL-LINE@ service assistance telephone number
(see Step 2) or look in your telephone directory
Yellow Pages under:
APPLIANCES - HOUSEHOLD -
ELECTRICAL APPLIANCES -
MAJOR -SERVICE & REPAIR
MAJOR-REPAIRING h PARTS
OR
WASHING MACHINES, DRYERS
(L IRONERS - SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
4. If you need FSP@ replacement parts+...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they are
made to the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool COOL-
LINE service assistance number in Step 2.
5. If you are not satisfied with how the problem
was solved*...
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of independ-
ent consumer experts that voices consumer
views at the highest levels of the major appliance
industry.
Contact MACAP only when the dealer, author-
ized servicer or Whirlpool have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
+ When requesting assistance, please provide:
model number, serial number, date of purchase,
and a complete description of the problem. This
information is needed in order to better respond
to your request.
SERVICE COMPANIES
XYZ SERVICE CO
123
MaDIe 999-999s
30
