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Paper jam
Do not clear a paper jam from the front of the printer.
Follow these steps to remove a paper jam:
1. Press the Resume button.
If the paper jam does not clear, then go to the next step.
2. Push the two latch handles on the rear access door toward
each other, and then remove the door.
3. Remove any paper that is inside the printer by pulling it out
from the back of the printer.
If you are printing labels, verify that a label did not become
detached from the label sheet while passing through the
printer.
4. Replace the rear access door.