Print quality is poor
For help with photo print quality, see the photo
troubleshooting page.
Streaks and missing lines
If your printed pages are missing lines or dots, or if streaks
appear, the print cartridges might be
low on ink or might
need to be
cleaned.
Print is faded
● Verify that neither of the print cartridges is low on ink.
If a print cartridge is low on ink, consider
replacing the print
cartridge when the print quality lessens.
If the print cartridge is not low on ink,
clean the print
cartridge.
● Verify that a black print cartridge is installed.
If the black text and images on your printouts are faded,
you might be printing with only the tri-color print cartridge.
Insert a black print cartridge, in addition to the tri-color
print cartridge, for optimal black print quality.
● Verify that the protective piece of plastic tape has been
removed from the print cartridges.
