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120 Troubleshooting EN
Printer error troubleshooting
Information regarding printer status is conveyed by two methods: 1) the printers Control Panel lights
and 2) feedback through the bi-directional I/O that displays at the PC. The basic method of
determining error messages uses patterns of lights on the Control Panel LED. Printer messages are
categorized into two basic types:
l Status Messages
l Service and Error Messages
Note Before troubleshooting the printer, cycle the power to the printer to see if the error persists.
Priority of errors
Each error has a priority in relation to the others. If there is more than one error condition at the same
time, the highest priority error will be displayed. The priority of errors is:
1 Service Errors
2 Door Open/No Toner Cartridge
3 Paper Jam
4 Paper Out
5 Memory Error
6 Manual Feed
Service.book Page 120 Thursday, September 14, 2000 11:15 AM