TROUBLESHOOTING THE M208: TCP/IP Problems 161
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You cannot Telnet to the M208
If you are unable to ping the Print Server as well, please see Communication Related
on page 159. If it is telnet only that you are having problems with, these points should
be considered:
• Are you able to telnet to another host on your network or telnet from another
host? If not, look into your host’s TELNET configuration.
• Have you tried rebooting the M208?
• Does the fourth octet of the M208’s given IP address equal 0 or 255? Each of the
four octets in the IP address should be between 1 and 254.
Printing Related
You’ve completed your print setup but nothing is printing
This can be the most frustrating problem since you’ve gone through the configuration
process and suddenly you don’t know what’s happening - “it’s supposed to work now.”
Here are some things to check over:
• Are you able to communicate with the M208? If you are having communication
problems, please see Communication Related on page 159.
• Is the printer online and in the correct mode for the file being sent to it?
• Is the printer spooler up and running on the host?
• Have you confirmed communications between the M208 and the printer? This can
easily be done with the ASCII output tests provided on the unit. Please see start
on page 118 for information on these various tests. If you are not successful with
these, look at flow control, I/O port settings, or possibly the cable.
• Is anything happening on the printer when the print job is sent? Sometimes, the
print job may have gotten to the printer but just may need a manual form-feed. If
this is the case, please see set model on page 110 for information on trailer strings.
• Is the print job data even getting to the M208? Once you’ve sent the job from the
host, try continuous lpstat commands on the Print Server. You should see the byte
count for that particular port incrementing as the job passes through. If you are not
seeing this happen, you may need to try a larger job or else consider some of the
other suggestions in this section.
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