202 Chapter 11 Services and support resources EN
• Other local telephone numbers may also be available
Ordering field replaceable units
The HP Color LaserJet 4500 printer is designed to be repaired by
replacing field replaceable units (FRUs). Part numbers are located in
chapter 8 and can be ordered from CSSO-A or CSSO-E.
Exchange and recycling program
HP offers remanufactured assemblies for some selected parts.
• Printer and Parts—Design for recycling has been incorporated into
this printer and its accessories. The number of materials has been
kept to a minimum while ensuring proper functionality and high
product reliability. Dissimilar materials have been designed to
separate easily. Fasteners and other connections are easy to locate,
access, and remove with common tools. High-priority parts have
been designed to be accessed quickly for efficient disassembly and
repair. Plastic parts have been primarily designed in two colors to
enhance recycling options. A few small parts are colored specifically
to highlight customer access points.
HP provides a product return system for customers in Germany.
Many of the functional parts are recovered, tested, and reused as
fully warranted service parts. Used parts are not placed into new
product manufacturing. The remainder of the product parts are
recycled, if possible. For product return information, call
(49) (070) 3114-1936 or Fax (49) (070) 3114-4195.
• Paper—This printer is suited for the use of recycled papers when
the paper meets the guidelines outlined in the HP LaserJet Printer
Family Media Guide. This printer is suited for the use of recycled
paper according to DIN 19 309. The on-line user guide is provided
on compact disc, which allows the same high-quality information to
be provided without consuming the large quantities of energy and
natural resources required to produce traditional paper manuals.
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