EN Control panel messages 29
1
41.5 UNEXPECTED PAPER TYPE
alternates with
CHECK PAPER IN TRAY X
A tray is configured for a specific media type, but the printer detects a
different media type loaded. The most common cause for this error is a
jam at registration plate (under the ITB) where the customer does not
remove the paper. The engine tries to check the OHT sensor and
receives an error message.
1. Verify that the correct media type is loaded in the input tray and the
printer control panel is configured correctly.
2. Clean the detection windows of OHT sensors 1 and 2.
49.ERROR XXXX
CYCLE POWER
Indicates that a firmware error occurred that caused the processor on
the formatter to abort operation. This type of error can be caused by
invalid print commands, corrupt data, or invalid operations. In some
cases, electrical noise in the cable can corrupt data during
transmission to the printer. Other causes include poor quality parallel
cables, poor connections, or home-grown applications. On rare
occasions, the formatter is at fault and is usually indicated by a 79
Service Error.
1. Turn the printer off and on to reset the printer.
2. Verify that all cables are connected.
3. Cancel all print jobs then resend. Try to isolate any offending print
job.
4. Delete the print job from the Windows spooler or from the print
server.
5. If the formatter pan assembly or DC controller was removed, make
sure the ribbon cable between the DC controller and the
interconnect PCB is connected.
(Continued on next page.)
www.GovTechMedia.com
