Troubleshooting
84 Kodak ESP 9 Printer User Guide
Corrective Action
• Make sure the electrical power cord is connected to the alternating current power
adapter, and is plugged into a grounded power outlet or power strip.
• If using a power strip, make sure it is turned on.
• If using a switched power outlet, make sure the switch is on.
• Make sure the power outlet is supplying power.
• Verify the light on the Kodak printer power cord plug is lit.
Probable Cause 2
The USB cable was unplugged from the printer and then reconnected; or, power to the
printer is interrupted.
Corrective Action
• Restart the computer
Probable Cause 3
The USB cable is not 2.0 compliant.
Corrective Action
• Replace the USB cable with a USB 2.0 compliant cable.
• Restart the computer
If none of the above corrects the problem, contact Kodak support.
Device not recognized
Probable Cause
Any of the following can prevent your Kodak All-in-One printer from reading a connected
device (digital camera, USB drive, or memory card).
• The camera is turned OFF.
• The USB connector on a USB drive is not fully inserted into the USB port.
• The memory card is not completely inserted, or is not inserted into the correct card slot.
• The file system on the device is corrupt.
• More than one device is inserted at a time.
• The USB device is not supported.
• The USB cable is faulty.
Note: For optimal quality and performance, use a good-quality high speed USB 2.0
cable. When connecting to the Kodak All-in-One printer, use the USB ports located
in the back of the computer. Any USB 2.0 hubs that are used should be self-
powered.
