Troubleshooting114
3033 Chassis S/N did not scan
(A valid serial number bar code label
could not be read.)
• Press the Enter button to clear the
message.
• Contact support.
3034 Chassis S/N save operation failed
(The serial number scanned from the bar
code label could not be saved to
non-volatile memory.)
• Press the Enter button to clear the
message.
• Contact support.
3035 Drive Unload Prevented
(The drive prevented media removal
barcode on cartridge in drive could not
be read.)
• Remove the cartridge from the library via
the Move Media using the LCD touch
display.
• Inspect/replace the barcode label if
necessary.
3040 Motor Firmware Error
(The loader task detected an unexpected
status and could not recover.)
• Press the Enter button to reboot.
• Turn off power to the library and inspect
connectors and cables.
3041 Loader Received Invalid Command
(The loader task received an unexpected
command and could not recover.)
• Press the Enter button to reboot.
• Turn off power to the library and inspect
connectors and cables.
3042 Motor Firmware Error
(The loader task detected an unexpected
status and could not recover.)
• Press the Enter button to reboot.
• Turn off power to the library and inspect
connectors and cables.
3050 Missing Magazine
(In diag, no magazine installed for diag
to run.)
• Press the Enter button to clear the
message.
• Insert magazine.
• Invalid user initiated operation. Set
parameters correctly and try again.
3051 No Cartridges In Library
(No cartridge available for diag to run.)
• Press the Enter button to clear the
message.
• Insert cartridge.
• Invalid user initiated operation. Set
parameters correctly and try again.
3052 Too Many Cartridges
(Unable to run cartridge or drive cycle
because loader is full with cartridges.)
• Press the Enter button to clear the
message.
• Remove a tape from the library.
• Invalid user initiated operation. Set
parameters correctly and try again.
Table 10 Fault Symptom Codes (continued)
FSC Message ERP
