Troubleshooting132
8002 Drive Fan stalled
(The fan in the drive hot-swap shoe is
either not installed or has stalled.)
• Press the Enter button to clear the
message.
• Look for a drive with an amber LED (rear
of library) to determine which drive has
the fan issue. If the drive is not in use,
take it off-line to prevent it from
overheating. If currently in use, end the
operation immediately, and take the drive
off-line.
8003 Drive load did not complete
(The drive failed to successfully load a
tape.)
• Press the Enter button to reboot.
• Ensure the drive shows good status
through the drive status window.
• Cycle power to the library or reboot
using the GUI touch screen.
• Check the tape cartridge used in the last
operation for damage.
8004 Invalid drive was installed
(One or more installed drives are of a
type either unknown or not supported in
the current library personality.)
• Press the Enter button to clear the
message.
• Update the firmware if a newer revision
exists.
• Invalid user initiated operation. Set
parameters correctly and try again.
9001 Orphan cartridge recovery failed
(The master module could not successfully
return an orphan cartridge to a slot
location.)
• Make sure there is one empty slot in a
magazine in the master module.
• Press the Enter button to reboot.
• Cycle power to the library or reboot
using the GUI touch screen.
• Check pass-through alignment.
• Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
• Check the tape cartridge used in the last
operation for damage.
Table 10 Fault Symptom Codes (continued)
FSC Message ERP
