11
11.11 Main Messages and Their Remedies
11-70
Touch Panel Messages Chapter 11
11.11 Main Messages and Their Remedies
Message Cause Remedy
Original left on Glass. The document was left on the
original glass.
Remove the document from the
original glass.
Matching paper size is not
available.
Reselect the paper size.
Paper of a suitable size is not
loaded in a paper drawer.
Either select a different copy
size or manually feed paper of a
suitable size.
Original size cannot be
detected.
Reselect the paper size.
➀ The document is not
positioned correctly.
➁ A document with a non-
standard size or with a size too
small to be detected is loaded.
➀ Position the document
correctly.
➁ Select the correct paper size.
This mode cannot be set with
the XXXXXX.
Functions that cannot be used
together are selected.
Make copies using only one of
the functions.
The Exit Tray has reached its
capacity.
Since the maximum amount of
copies for the indicated finisher
output tray has been exceeded,
the machine is unable to make
copies.
Remove all copies from the
indicated tray.
Input Volume Number and
Access Number using the
numerical Key Pad.
Access number have been
specified. Copies cannot be
made unless an Volume number
and its correct access number
are entered.
Enter your Volume number and
access number. (See “Making
Copies With an Account” on
page 6-10.)
Your account has reached its
maximum allowance.
The limit on the number of
copies that can be made has
been reached.
Contact your administrator.
Close -> Section properly. Since a machine door or cover is
open or an option is not installed
correctly, the machine is unable
to make copies.
Make sure that all doors and
covers are closed and that all
options are installed correctly.
Please insert Fusing Unit and
close all doors.
The fusing unit is not installed
correctly.
Reinstall the supplies or parts, or
contact your service
representative.
Install the Toner Cartridge, and
then move the lever to the
correct position.
The indicated toner cartridge is
not installed correctly.
Please insert the Waste Toner
Bottle and close all doors.
The waste-toner bottle is not
installed correctly.
Please insert the Image
Transfer Belt Unit and close all
doors.
The image transfer belt unit is
not installed correctly.
Replenish paper. The indicated drawer has ran out
of paper.
Load paper into the indicated
drawer. (See the corresponding
sections in “Before Making
Copies” on page 2-1.)
