
Chapter 5 Problem Solving 199
Understanding Printer Messages
Using the Printer Online Help System
This printer features an online Help system that provides instructions for
resolving most printer errors. Certain control panel error messages alternate
with instructions on accessing the online help system.
Whenever a ? appears in a error message or a message alternates with FOR
HELP PRESS THE ? KEY, press the I
TEM
key to navigate through a sequence of
instructions.
To exit the online Help system, press G
O
.
Printer Messages
Message Explanation or Recommended Action
ACCESS DENIED
MENUS LOCKED
The printer control panel function you are trying to access has been
locked to prevent unauthorized access.
See your network administrator.
BAD DUPLEXER
CONNECTION
The duplexer is not connected properly.
Turn the printer off. Re-install the duplexer. Turn the printer back on.