Chapter 5 Problem Solving 233
Correcting Output Quality Problems
Data from a previous
print job is still in the
printer’s buffer.
z Make sure that you are using the correct printer driver.
z Complex print job may still be processing.
z Make sure the printer is online. Make sure control panel
reads processing job.
z Open the Top Cover. Pull out the toner cartridge and check
for paper. Reseat the toner cartridge.
z Open trays 2 and 3. Make sure that the appropriate paper is
inserted. (For more information on paper specifications, see
page 330
.) Close the trays.
Last page did not print
and the Data light is on.
z Make sure that you are using the correct printer driver.
z Complex print job may still be processing.
z Make sure the printer is online. Make sure the control panel
reads PROCESSING JOB.
z Open the Top Cover. Pull out the toner cartridge and check
for paper. Reseat the toner cartridge.
z Open trays 2 and 3. Make sure that the appropriate paper is
inserted. (For more information on paper specifications, see
page 330
.) Close the trays.
Print Job Does Not Print (continued)
Situation Solution
