Chapter 5 Problem Solving 245
Correcting Output Quality Problems
Paper jams and paper
feeding problems.
z See page 183
for instructions.
z Make sure that paper specifications are within the
recommended range (page 328
).
z Verify that the paper type configured in the printer control
panel for Tray 4 matches the paper loaded in Tray 4 (page
92
).
z A tray might have been pulled out during printing.
z Check cables and connectors between the tray and the
printer. See page 255
for cabling configurations.
z Remove and reconnect the power cord if it is not firmly
plugged into the computer.
z Make sure trays are correctly loaded.
z Make sure the paper guides are adjusted properly and not
skewed (page 92
).
Tray 4 will not power on.
z The power cord is not firmly plugged into both the printer
and the power receptacle. Remove and reconnect the power
cord.
z Check cables and connectors between the tray and the
printer. See page 255
for cabling configurations.
Cannot access Tray 4. Make sure that the paper tray guides are adjusted correctly for
the paper size you are using (page 92
).
Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued)
Situation Solution
