Chapter 5 Problem Solving 246
Correcting Output Quality Problems
Printer does not
recognize Tray 4.
z Make sure the Optional 2000-sheet Input Tray has been
configured in the printer driver. See page 56
for more
information on accessing the printer driver.
z Turn the printer off and then back on.
z Make sure that the C-link cable from the Tray 4 base is
plugged into the printer. If not, turn the printer off and plug
the cable into the printer, then turn the printer back on. See
page 255
for cabling configurations.
z Make sure the power cord is plugged into Tray 4. See page
255
for cabling configurations.
z If the printer still does not recognize Tray 4, contact your
dealer or authorized HP service provider.
Paper is not going to the
correct output bin.
z Make sure that the correct output bin is selected in the
printer driver. For more information on changing printer
driver settings, see the online help.
z The paper does not meet the specifications for the output
bin. See page 330
for more information on paper
specifications.
Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued)
Situation Solution
