
Chapter 5 Problem Solving 247
Correcting Output Quality Problems
Problems with the Optional 5-bin Mailbox with Stapler
Situation Solution
The job was not stapled. Jobs sent to the stapler might not be stapled for one or more
of the following reasons:
z
The wrong size or type of paper was used for the job.
z
More than 20 pages were sent to the stapler, exceeding its
capacity.
z
The stapler has bent or broken staples in the stapling bed.
(See page 194
.)
z
A staple jam was recently cleared (up to 2 following jobs
might not be stapled).
z
The job was sent to a bin other than the stapler bin because
the wrong size or type of paper was used for the job.
z
One-page jobs will not be stapled.
z
The interface cable between the mailbox and the stapler
unit may be defective or not connected properly.
General repeated stapler
jam problems.
z
Check to see that the job to be stapled is less than 2 mm
thick.
z
Stapler may have some trapped staple wires that are
obstructing the magazine. Remove loose staples and paper
dust from the inside of the stapler (page 194
).