Chapter 21 Troubleshooting
GS-1524/GS-1548 User’s Guide
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5 If the problem continues, contact the vendor.
21.2 Switch Access and Login
I forgot the IP address for the Switch.
1 The default IP address is 192.168.1.1.
2 If this does not work, you have to reset the device to its factory defaults. See
Section 3.4 on page 31.
I forgot the username and/or password.
1 The default username is admin and the default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See
Section 3.4 on page 31.
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the Switch.
2 Check the hardware connections, and make sure the LEDs are behaving as
expected. See your Quick Start Guide and Section 3.3 on page 30.
3 Make sure your Internet browser does not block pop-up windows and has
JavaScripts and Java enabled.
4 Make sure your computer is in the same subnet as the Switch. (If you know that
there are routers between your computer and the Switch, skip this step.)
