Chapter 2 Hardware
V500 Series User’s Guide
42
2.3.5 Muting a Call
When you mute a call on the V500 you can hear the incoming signal (the sound from the other
end of the line) but you do not transmit a signal (the person on the other end of the line cannot
hear you). It does not matter whether you are using the handset, the internal speakerphone or
an external headset.
Press the MUTE key once to mute a call. Press it a second time to return to the call.
2.3.6 Placing a Call on Hold
When you place a call on hold, you neither receive nor transmit a signal. If your phone system
is configured to use the Music on Hold feature, the person on the other end of the line hears the
preconfigured music (or other audio). Otherwise, they hear nothing.
Press the HOLD key once to place a call on hold. Press it a second time to return to the call.
While a call is on hold, you can make a call on another line (press another line key) and then
return to the call on hold.
2.3.7 Using Voicemail
Once you have configured your SIP account’s voicemail number on the V500, you can press
the VOICEMAIL key to check your messages.
You can set a voicemail number for each of the V500’s SIP accounts. The account you check
when you press the VOICEMAIL key depends on which SIP account is currently active.
Use the Advanced Setting > SIP Configuration > SIP 1 ~ 4 Configuration > Voicemail
Number menu to set the voicemail account number. See Section 7.4.12 on page 133 for more
information.
2.3.8 Making Conference Calls
Take the following steps to make a three-way conference call.
1 Either start a call, or receive a call. Make sure you know which line the call is using (the
corresponding Line key lights up).
2 Ensure the call is active (you can talk with the other person). Press the Conference key.
This “marks” the first call you want to mix into the conference call.
3 Press another Line key. You can either receive an incoming call, make another outgoing
call, or resume an existing call that you previously put on hold.
4 Ensure the call is active and press the Conference key again. The three-way conference
call begins. All three parties can talk with one another.
" Do not press any other keys between step 2 and step 3. If you do, you will
have to start again.
