HP Insight Remote Support commands 200
subjectOrganization = Hewlett-Packard Company
subjectOrganizationalUnit = Hewlett-Packard Insight
Remote Support
subjectCommonName = pdehost24.ac.hp.com
validFrom = 2012-10-08T22:57:20Z
validTo = 2013-10-09T22:57:20Z
serialNumber =
6C:FB:78:3C:94:40:88:F1:DE:DF:26:55:3B:6B:C0:5B
extensionCount = 0
md5Fingerprint =
A2:79:25:F9:43:7F:C6:B7:48:47:E1:FA:EA:F1:83:00
sha1Fingerprint =
15:28:B5:19:28:F3:90:B5:BB:FE:54:12:03:18:9F:86:C0:5A:14:B0
SHOW REMOTE_SUPPORT EVENTS
• Command:
SHOW REMOTE_SUPPORT EVENTS
• Description:
Displays Remote Support events that have been sent
• Access level/Bay level:
OA administrator
• Example:
OA-E4115BECFBAB> show remote_support events
Id Time Event
Device Serial Perceived Submission
Number Generated Type Type
Number Bay Severity Status
------------------------------------ ----------------------- ------
---------- ----------- --- --------- ---------
80965f29-7f7e-42ba-afb4-8bdc348c75bb 2013-11-11T12:23:09 CST Test
Enclosure ENC1234567 0 Info OK
b6cd7095-a561-4384-98b2-5e44744ea2dc 2013-11-11T12:25:09 CST Test
Enclosure ENC1234567 0 Info OK
f7824402-6646-4e02-b584-4c7a84b49504 2013-11-11T12:25:11 CST Test
Enclosure ENC1234567 0 Info OK
d45e1b4c-fa23-4b7e-917d-f9d3857aedfb 2013-11-11T12:25:12 CST Test
Enclosure ENC1234567 0 Info OK
TEST REMOTE_SUPPORT
• Command:
TEST REMOTE_SUPPORT
• Description:
Sends a test service alert
• Access level/Bay level:
OA administrator