GS2210 Series User’s Guide
359
APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you
bought the device. Regional websites are listed below (see also http://www.zyxel.com/
about_zyxel/zyxel_worldwide.shtml). Please have the following information ready when you
contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Note: You may be asked to download log reports related to CPU utilization, memory and
crash in the Tech Support menu for issue analysis. Click Menu > Management >
Maintenance > Tech-Support
Corporate Headquarters (Worldwide)
Taiwan
• ZyXEL Communications Corporation
• http://www.zyxel.com
Asia
China
• ZyXEL Communications (Shanghai) Corp.
ZyXEL Communications (Beijing) Corp.
ZyXEL Communications (Tianjin) Corp.
• http://www.zyxel.cn
India
• ZyXEL Technology India Pvt Ltd
• http://www.zyxel.in
Kazakhstan
•ZyXEL Kazakhstan
