IES-1000 User’s Guide
37-2 Troubleshooting
37.3 SHDSL or ADSL LED(s) Turn On and Off
An SHDSL or ADSL LED turns on and off intermittently.
Table 37-3 Troubleshooting a Non-Constant DSL LED
STEPS CORRECTIVE ACTION
1
Use the lineinfo command with G.SHDSL (refer to 25.3.6) or the linerate command with ADSL
(refer to 24.3.9) to check the subscriber’s telephone wiring.
2 Connect a DSL modem directly to the DSL port of the network module using a different telephone wire.
If the DSL LED still turns on and off repeatedly, contact the distributor.
37.4 Data Rate
The SYNC-rate is not the same as the configured rate.
Table 37-4 Troubleshooting the SYNC-rate
STEPS CORRECTIVE ACTION
1 Connect the DSL modem or router directly to the DSL port of the network module using a different
telephone wire.
If the rates match, the regular phone wire quality may be limiting the speed to a certain rate (see
section 25.2).
2
Use the lineperf command to check the subscriber’s regular telephone wire (refer to section 24.3.8
with the AAM1008 or section 25.3.7 with the SAM1008).
If they do not match when a good wire is used, contact the distributor.
37.5 Port Bonding
A bonded port’s LED is off or the list ports command (see section 25.3.9) shows a bonded port with a
dropped status.
Table 37-5 Troubleshooting Port Bonding
STEPS CORRECTIVE ACTION
1 Check the transmission rate setting of the port’s profile. It is recommended that you set all of the
bonded ports on both ends (central and remote) to use the same profile settings.
2
Use the lineperf command (refer to section 25.3.7) and note the fastest transmission rate of the
members of the port bonding group. You will need this information if you do step 6.
