IES-1000 User’s Guide
Troubleshooting 37-3
Table 37-5 Troubleshooting Port Bonding
STEPS CORRECTIVE ACTION
3 Swap the telephone wiring between the non-transmitting port and one of the bonded group’s
transmitting ports.
For example, SHDSL ports 1 and 2 are bonded. Port 2 is transmitting but port 1 is being dropped.
Connect port 2’s telephone wire to port 1 and port 1’s telephone wire to port 2.
If port 1 does not transmit when using port 2’s telephone wire, there may be a problem with port 1.
Contact the distributor.
If port 1 transmits when using port 2’s telephone wire (and port 2 does not transmit when using port 1’s
telephone wire), there may be a problem with port 1’ s original telephone wire or the port at the other
end of the connection. Go to the next step.
4 Check the other end of the connection. Swap the telephone wiring between the non-transmitting port
and one of the bonded group’s transmitting ports.
For example, SHDSL ports 1 and 2 are bonded. Port 2 is transmitting but port 1 is being dropped.
Connect port 2’s telephone wire to port 1.
If port 1 does not transmit when using port 2’s telephone wire, there may be a problem with port 1.
Contact the distributor.
If port 1 transmits when using port 2’s telephone wire (and port 2 does not transmit when using port 1’s
telephone wire), there may be a problem with port 1’ s original telephone wire. Go to the next step.
5 Remove the port bonding group (see section 25.3.29).
6 Connect a DSL modem to the other end of the telephone wiring for the connection that was not
transmitting.
If the port’s DSL LED does not turn on, there may be a problem with the telephone wiring.
If the port’s DSL LED turns on, use the lineperf command (refer to section 25.3.7) again to
determine the port’s transmission rate. If the port’s actual transmission rate (not just the configured
transmission rate) does not come within 640 Kbps of the fastest transmission rate of the members of
the port bonding group (you recorded this in step 2), the quality of the line may be too low.
37.6 Configured Settings
The network module’s configured settings do not take effect at restart.
Table 37-6 Troubleshooting the Network Module’s Configured Settings
CORRECTIVE ACTION
After you finish configuring the settings, remember to use the config save command to save your
settings to the network module.
If this does not work, contact the distributor.
37.7 Password
I forgot the password to my network module.
