Print/stop test
Use this diagnostic test to isolate the cause of problems such as image formation defects and jams
within the engine. The test can be programmed to stop from 0 to 60,000 ms.
Perform the print/stop test in the DIAGNOSTICS menu
1. Press the Menu button
.
2. Press the down arrow
button or the up arrow button to navigate to the DIAGNOSTICS menu.
3. Press the OK button to select the menu.
4. Press the down arrow
button or the up arrow button to navigate to the PRINT/STOP TEST
sub menu.
5. Press the OK button to select the sub menu.
6. Press the down arrow
button or the up arrow button to set a stop time.
NOTE: Range is 0 - 60,000 milliseconds. The default is 0.
Table 3-5 Print/stop settings
Duration Description
0 msecs The leading edge of the paper stops about 10 mm (0.36 in) beyond the silver paper guide of the
registration assembly.
100 msecs The leading edge of the paper stops about 24 mm (0.94 in) beyond the silver paper guide of the
registration assembly.
500 msecs The leading edge of the paper stops prior to the paper entering the “nip” of the fuser assembly; the
nip is the gap between the pressure roller and the hot fusing roller.
1000 msecs The leading edge of the paper stops about 55 mm (2.17 in) beyond the fuser assembly output rollers.
1200 msecs Simplex print operation: The leading edge of the paper stops 100 mm (3.94 in) past the face-down
delivery stacker rollers.
1,500 msecs Simplex print operation: The leading edge of the paper stops 5 mm (0.20 in) beyond the output-bin-
full sensor flags.
2,500 msecs Duplex print operation: The leading edge of the paper has passed through the fuser assembly and
into the output stacker rollers. The paper has now reversed direction and stopped 90 mm (3.55 in)
before the leading edge reaches the output-bin-full sensor flags.
3,000 msecs Duplex print operation: The leading edge of the paper has passed through the fuser assembly and
into the output stacker rollers. The paper has now reversed direction and entered the duplex
accessory. The leading edge of the paper stops about 15 mm (0.59 in) after encountering the duplex
media-feed sensor (PS502).
7. Press the OK button to start the test.
8. Send a print job to the product. The product will stop printing at the selected time.
ENWW Tools for troubleshooting 157
