Product resets
Restore factory settings
1. Press the Menu button .
2. Open each of the following menus. Press the down arrow
button to highlight it and then press
the OK button to select it.
a. CONFIGURE DEVICE
b. RESETS
c. RESTORE FACTORY SETTINGS
For more information, see
Resets menu on page 194.
Hard disk initialization
A hard disk initialization will erase and reformat the product's hard disk. Perform hard disk initialization
only if an error code displays on the control panel indicating a disk error. Always try initializing the hard
disk before replacing it.
1. Turn the product on.
2. As the product performs its power-on sequence, press and hold the Menu button
until all three
lights on the control panel are lit.
3. Press the back arrow
. The message INITIALIZE DISC displays on the control panel.
4. Press the OK button. The product initializes the hard disk and continues the power-on sequence.
Skip disk-load
When the power is turned on the product begins the power-on sequence. By performing a power-on
bypass, you can cause the product to resume the power-on sequence but not to recognize any installed
EIO hard disk. This can be helpful in isolating EIO hard-disk errors.
1. Turn the product off.
2. Turn the product on. When the memory count begins, press and hold the
button. Continue holding
down the
button until all three product control-panel lights flash once and then remain on. This
might take up to 10 seconds.
3. Press the
button, and then press the Menu button .
4. Press the
button or the button until SKIP DISK LOAD is highlighted.
5. Press the OK button. The product continues the power-on sequence but ignores an installed
EIO hard disk.
NVRAM initialization
CAUTION: Initializing NVRAM resets the serial number, the event log, the page counts, the calibration
settings, and the EIO card. Use the SERVICE menu to restore the serial number and page counts. You
also need to reconfigure any computers that print to this product to recognize the product. Initialize
NVRAM only when absolutely necessary. In most situations, use a cold reset to reset product variables
but still retain the needed values in the SERVICE menu.
260 Chapter 3 Solve problems ENWW
