Control panel message Description Recommended action
58.XX ERROR
For help press
alternates with
58.XX ERROR
To continue turn off then on
A product error has occurred where a
memory tag CPU error was detected, or there
is a problem with the air sensor or power
supply.
●
58.02 = check environmental sensor
TH3
●
58.04 = check low-voltage power supply
(ECU)
Make sure the line voltage and current source
meet the electrical specifications for the
product.
To resolve problems with the power supply:
1. Remove the product from any UPS
supplies, additional power supplies, or
power strips. Plug the product into a wall
outlet and see if this resolves the
problem.
2. If the product is already plugged into a
wall outlet, try another power source in
the building that is independent of the
one being used.
3. Replace the ECU.
59.XY ERROR
For help press
alternates with
59.XY ERROR
To continue turn off then on
A temporary printing error occurred.
●
59.30 = fuser motor start up error
(M8002)
●
59.40 = fuser motor rotation error
(M8002)
●
59.50 = main motor start up error
(M8001)
●
59.60 = main motor rotation error
(M8001)
59.30 and 59.40 errors
1. Turn the product off and then on.
2. Make sure that connectors J8002 and
J1504 are fully seated on the ECU.
3. Use the COMPONENT TEST (in the
DIAGNOSTICS menu) to test the fuser
motor functionality. If necessary,
replace the motor (M8002).
59.50 and 59.60 errors
1. Make sure that connector J1503 is fully
seated on the ECU.
2. Use the COMPONENT TEST (in the
DIAGNOSTICS menu) to test the main
motor functionality. If necessary,
replace the motor (M8001).
68.X PERMANENT STORAGE FULL
For help press
alternates with
68.X PERMANENT STORAGE FULL
To continue press OK
The permanent storage is full. Some settings
might have been reset to the factory defaults.
1. If the error does not clear, turn the
product off and then on.
2. Print a configuration page and check the
product settings to determine which
values have changed.
3. To clean up permanent storage, turn the
product off, and then press and hold the
Menu button
while turning the
product on.
4. If the message persists, contact an HP-
authorized service or support provider.
68.X PERMANENT STORAGE WRITE FAIL
To continue press OK
The storage device is failing to write. Printing
can continue, but there might be some
unexpected behaviors because an error
occurred in permanent storage.
Press the OK button to continue.
If the error does not clear, turn the product off
and then on.
Table 3-7 Control-panel messages (continued)
204 Chapter 3 Solve problems ENWW
