Jams in input tray area (Tray 1; multipurpose tray)
Cause
Solution
Poor contact of the Tray 1 pickup solenoid drive connector. Reconnect the connector (J1602) on the ECU.
The Tray 1 pickup solenoid is defective. Replace the Tray 1 pickup solenoid. See Cassette pickup
(Tray 2) solenoid or Tray 1 (multipurpose tray) pickup solenoid
on page 115.
Jams in the input tray areas
Cause
Solution
Multiple-feed of media. Replace the pickup roller or separation pad if worn or
deformed. See
Tray 1 (multipurpose tray) pickup roller
on page 86, or Tray 2, Tray 3, or Tray 4 pickup roller
on page 88, or Tray 1 (multipurpose tray) separation pad
on page 87, or Tray 2, Tray 3, or Tray 4 separation pad
on page 90.
The registration roller is worn or deformed. Replace the registration assembly if the registration roller is
damaged or worn. See
Registration assembly on page 102.
The transfer roller is not installed correctly. Reinstall the transfer roller. See Transfer roller on page 92.
The transfer roller is worn or deformed. Replace the transfer roller. See Transfer roller on page 92.
Poor contact of the main motor connector. Reconnect the connector (J1503) on the ECU.
The main motor is defective. Replace the main motor.
Jam in the rear door and fuser area (delivery-delay jam)
Cause
Solution
Dirt or scratches on the fuser-inlet guide.
●
Clean the fuser-inlet guide if dirty or if there is a toner build
up on it.
●
Replace the fuser if it is scratched. See
Fuser
on page 100.
The fuser delivery sensor (PS2) lever is defective.
●
Check the sensor lever and place it in correct position to
move smoothly and freely.
●
Replace the fuser if the sensor lever is damaged. See
Fuser on page 100.
Poor contact of the fuser delivery sensor connector.
●
Reconnect the connectors (J22 and J24) on the transit
(inline) connector.
●
Reconnect the connector (J1608) on the ECU.
The fuser delivery sensor (PS2) is defective. Replace the fuser. See Fuser on page 100.
ENWW Clear jams 237
