Service mode functions
Service menu
The SERVICE menu is PIN-protected for added security. Only authorized service people have access
to the SERVICE menu. When you select SERVICE from the list of menus, the product prompts you to
enter an eight-digit PIN number.
●
The PIN for the HP LaserJet P3015 models is 07301509.
1. Press the Menu button
.
2. Press the down arrow
button or the up arrow button to navigate to the SERVICE menu, and
then press the OK button.
3. Type the PIN using the alphanumeric keypad (for the base model, use the arrow keys).
4. Press the OK button to enter the PIN and open the SERVICE menu.
The following menu items appear in the SERVICE menu:
●
CLEAR EVENT LOG: Use this item to clear the product event log.
●
CLEAR BOOTLOADER PASSWORD: Use this item to clear the password that was set to prevent
someone from performing an unauthorized cold reset, resetting factory defaults, or changing sleep
mode settings from the RESETS menu.
●
TOTAL PAGE COUNT: After replacing the formatter, use this item to reset the page count so that
the figure continues to represent the page count for the product engine.
●
REFURBISH CYCLE COUNT: Use this item to record the page count when the product was
refurbished.
●
SERIAL NUMBER: After replacing the formatter, use this item to reset the product serial number.
●
SERVICE ID: See
Service ID on page 261, Restore service ID on page 261, and Convert the
service ID to an actual date on page 261.
●
COLD RESET PAPER: Select this item to rest the default paper size when the formatter is replaced
or factory settings are restored (see
Resets menu on page 194).
When a formatter is replaced or factory settings are restored in a country/region that uses A4 as
the standard paper size, use this item to reset the default paper size.
ENWW Service mode functions 259
