Control panel message Description Recommended action
CLOSE REAR DOOR This message appears on the control-panel
display, but the rear door is closed.
1. Make sure that the connectors J8001
and J1505 are fully seated on the ECU.
2. Use the J Rear cover open sensor test
in the MANUAL SENSOR TEST menu
(in the DIAGNOSTICS menu), to check
the rear door sensor functionality. If
necessary, replace the sensor
(PS8001).
CLOSE TOP COVER This message appears on the control-panel
display, but the cartridge door is closed.
1. Make sure that connectors FT1 and FT2
are fully seated on the cartridge door
switch SW501.
2. Make sure that the tab on the cartridge
door that activates the switch is not
missing or damaged. Replace the
cartridge-door assembly if necessary.
3. Replace the door switch (SW501).
CODE CRC ERROR
SEND RFU UPGRADE ON USB DEV PORT
An error occurred during a firmware upgrade. Resend the firmware upgrade.
DATA RECEIVED
To print last page press OK
alternates with
<Current status message>
The product is waiting for the print command. Press the OK button to continue.
DATE/TIME = YYYY/MMM/DD HH:MM
To change press OK
To skip press
The current date and time. Set the date and time or press the stop button
to skip.
Deleting... Product is deleting a stored job. No action is necessary.
DUPLEX OPERATION FAILED
To continue press OK
alternates with
DUPLEX OPERATION FAILED
For help press
A timing error has occurred during a duplex
printing job.
Press the OK button to continue printing. If
the error occurs again, cancel the job and
print it as a single-sided job.
EIO <X> DISK NOT FUNCTIONAL
For help press
The EIO disk in slot X is not working correctly. 1. Turn the product off.
2. Make sure the EIO disk is inserted
correctly and securely fastened.
3. If the control panel message continues
to appear, replace the disk.
EIO <X> DISK SPINNING UP
alternates with
<Current status message>
The disk accessory in EIO slot [X] is
initializing.
No action is necessary.
Table 3-7 Control-panel messages (continued)
208 Chapter 3 Solve problems ENWW
