Control panel message Description Recommended action
Request accepted please wait The request to print an internal page is
waiting to print.
Wait for the current job to finish printing.
Restoring factory settings Factory settings are being restored. No action is necessary.
Restoring... The specific settings are being restored. No action is necessary.
RFU LOAD ERROR
SEND RFU UPGRADE ON USB DEV PORT
An error occurred during a firmware upgrade. Resend the firmware upgrade.
ROM DISK DEVICE FAILURE
To clear press OK
The specified device has failed. Press the OK button to continue.
ROM DISK FILE OPERATION FAILED
To clear press OK
A command attempted an illogical operation. Press the OK button to continue.
ROM DISK FILE SYSTEM IS FULL
To clear press OK
The specified file system is full and cannot be
written to.
Press the OK button to continue.
ROM DISK IS WRITE PROTECTED
To clear press OK
The device cannot be written to. Press the OK button to continue.
SANITIZING DISK <X>% COMPLETE
Do not power off
alternates with
SANITIZING DISK <X>% COMPLETE
For help press
A hard disk is being sanitized. No action is necessary.
SIZE MISMATCH IN TRAY X
For help press
alternates with
<Current status message>
The tray indicated is loaded with a different
size of paper than the size configured for the
tray.
Load the tray with the size configured for the
tray.
Make sure that the guides are positioned
correctly in the specified tray. Printing can
continue from other trays.
1. Make sure that connectors J513, J507,
and J501 are fully seated on the high-
voltage power supply.
2. Make sure that connector J601 is fully
seated on the ECU.
3. If the error persists, replace the high-
voltage power supply.
4. If the error persists, replace the ECU.
Sleep mode on The product is in Sleep mode. No action is necessary.
SUPPLY MEMORY WARNING
Economode disabled
The product cannot read the memory in the
print cartridge.
If you believe you purchased a genuine HP
supply, go to
www.hp.com/go/
anticounterfeit.
Table 3-7 Control-panel messages (continued)
212 Chapter 3 Solve problems ENWW
