Control panel message Description Recommended action
68.X STORAGE ERROR SETTINGS
CHANGED
For help press
alternates with
68.X STORAGE ERROR SETTINGS
CHANGED
To continue press OK
An error occurred in the product permanent
storage and one or more product settings has
been reset to its factory default.
Press the OK button to resume printing.
Print a configuration page, a menu map, and
check the product settings to determine
which values have changed.
If the error does not clear, turn the product off
and then on.
69.X ERROR Duplexer mechanism has failed. Turn the product off and then on.
79.XXXX ERROR
To continue turn off then on
The product detected a critical hardware
error.
1. Press the stop button to clear the
print job from the product memory. Turn
the product off and then on.
2. Try printing a job from a different
program. If the job prints, go back to the
first program and try printing a different
file. If the message displays only with a
certain program or print job, contact the
software vendor for assistance.
If the message persists with different
programs and print jobs, try these steps.
1. Turn the product off.
2. Disconnect all cables to the product that
connect it to the network or computer.
3. Remove all the memory DIMMs or third-
party DIMMs from the product. Then
reinstall the memory DIMM.
4. Remove the EIO device from the
product.
5. Turn the product on.
If the error no longer exists, follow these
steps.
1. Install the DIMM and EIO device one at
a time, making sure to turn the product
off and then on as you install each
device.
2. Replace the DIMM or EIO device that
you determine caused the error.
3. Reconnect all cables that connect the
product to the network or computer.
Table 3-7 Control-panel messages (continued)
ENWW Tools for troubleshooting 205
